Privacy policy

Data controller

Consultants in Blockchain SpA (hereinafter "The CIB"), RUT 77.805.147-8, Viña del Mar, Chile. Privacy contact: contacto@cib.lat.

Data we process

• Contact details you voluntarily provide in the form: name, company, role, email address and the content of your message.
• Technical connection data (IP address, date and time, page requested and browser) that the site’s hosting provider may log automatically for security and operation.
• We do not process special categories of data (sensitive data) and do not request data from minors.

Purposes and legal bases

• To answer your enquiry and keep in touch about it. Basis: your consent, given by ticking the form checkbox, and taking pre-contractual steps at your request.
• To protect the security and proper operation of the site. Basis: The CIB’s legitimate interest in preventing abuse and attacks.
• We do not use your data for advertising, commercial profiling or automated decision-making.

How the form works

The form does not store or transmit data through this site. When you submit it, your own email app opens with the message prepared, and you decide whether to send it. From then on, the message travels through your email provider and ours.

Recipients

• We do not sell, rent or share your data with third parties.
• Messages are stored in the email service The CIB uses, which acts as a data processor.
• We may disclose data to authorities when required by law or court order.

International transfers

Email and hosting providers may store data on servers located outside Chile. Where this happens, we aim to work with providers that offer appropriate data-protection safeguards.

Retention

We keep messages for as long as needed to handle your enquiry and any relationship that follows from it. We then delete them, unless a legal obligation requires us to keep them longer. You can ask for earlier deletion at any time.

Your rights

• Access: know what data about you we process and get a copy.
• Rectification: correct inaccurate or incomplete data.
• Erasure: ask us to delete your data.
• Objection: object to a particular use of your data.
• Portability: receive your data in a structured, commonly used format.
• Blocking: ask for processing to be temporarily suspended while a request is resolved.
• Withdraw your consent at any time, without affecting the lawfulness of earlier processing.

How to exercise your rights

Write to contacto@cib.lat stating your request and how we can reply. We may ask for information to verify your identity. We will respond within 30 calendar days at most. Exercising these rights is free of charge.

Complaints

If you believe we have not handled your request properly, you can lodge a complaint with Chile’s Personal Data Protection Agency (Agencia de Protección de Datos Personales).

Cookies and local storage

This site uses no cookies. If you manually switch between light and dark mode, your preference is stored only in your browser (local storage) and is never sent to The CIB. You can clear it in your browser settings.

Security

The site is served only over an encrypted connection (HTTPS), loads no third-party resources, and applies content security policies to prevent unauthorised code from running.

Changes to this policy

We may update this policy. The current version is always the one published on this page, with its last-updated date.